Free Cisco 500-443 Practice Exam Questions and Answers 2026

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Total 130 Questions | Updated On: Apr 02, 2026

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Question 1

Which criterion can be used to control supervisor workflows?

A : number of calls abandoned

B : length of time an agent is in the NotReady state

C : duration of oldest call in queue

D : number of agents logged in

Answer: C

Question 2

What are two descriptions of permissions for a CUIC user or administrator? (Choose two.)

A : The initial and default super user is the System Application User who is configured during installation has permission to do everything, including creating additional super users.

B : After new super users are added to the Administration console, the super user initially created during installation can be deleted.

C : Any user assigned to the System Application User can access the administration console.

D : All of the administrative tasks of the Cisco Unified Intelligence Center solution can be administered from within OAMP.

E : The super users can manage the CUIC system like Cluster Configuration. Control Center, and Tools from any server nodes.

Answer: A,D

Question 3

What is the maximum number of agents that can be supported by Cisco Unified Contact Center Express when deployed with Cisco Unified Communications Manager?

A : 50

B : 300

C : 400

D : 150

Answer: B

Question 4

What is the role of CVP in UCCE/PCCE?

A : interface between CUBE and UCCE/PCCE

B : queuing and self-service IVR

C : call routing brain of PCCE/UCCE

D : plays IVR Prompts to Callers

Answer: B

Question 5

A technician is to document the current configurations of all network devices in a college, including those in off-site buildings. Which protocol would be best to use to securely access the network devices?

A : Telnet

B : SSH

C : HTTP

D : FTP

Answer: B

Page: 1 / 26

Total 130 Questions | Updated On: Apr 02, 2026

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