Free Avaya 72301T Practice Exam Questions and Answers 2026

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Total 93 Questions | Updated On: Apr 02, 2026

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Question 1

A technician is trying to access the Avaya Aura ® Media Server (AAMS) after receiving a troubleshootingticket. After failing to enter the system using different web browsers, the technician realizes the incorrect URLwas being used.Which URL must be used to access the AAMS web page?

A : https: AAMS FQDN or IP address:8443/emlogin

B : http: AAMS FQDN or IP address:8443/emlogin

C : https: AAMS FQDN or IP address:443/emlogin

D : https: SMGR FQDN or IP address:8443/emlogin

Answer: A

Question 2

What are two ways to view the ipcs.log file of an Avaya Session Border Controller for Enterprise (SBCE) High Availability (HA) system? (Choose two.)

A : Login to the EMS using a web browser, then click on Logs > System Logs.

B : Login to the active SBCE, and cat /archive/syslog/ipcs/ipcs.log.

C : Login to the EMS and cat /archive/syslog/ipcs/ipcs.log.

D : Login to the EMS using a web browser, then click on the active SBCE under Installed Devices, then click on View System Logs.

E : Login to the EMS and cat /var/log/ipcs.log.

Answer: A,B

Question 3

On the Avaya Session Border Controller for Enterprise (SBCE), which tool would you use to view WebRTC messages coming through SBCE?

A : webrtctrace on

B : traceWEBRTC

C : traceHTTP

D : traceSBC

Answer: D

Question 4

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

A : It is eight steps that guarantee a logical way to isolate an issue.

B : It is eight steps that ensure a faster time to resolution.

C : It is eight steps used to guarantee systems are operational after an implementation.

D : It is eight steps that define how to escalate third-party integration issues.

E : It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.

Answer: A

Question 5

A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able toconfirm that the telephones are not supported and do not integrate with Communication Manager or SessionManager.Which two pre-implementation steps were omitted? (Choose two.)

A : Establish connectivity.

B : Test all third-party equipment and software.

C : Provide accurate licensing specification.

D : Access support.avayA.com to verify customer systems compatibility.

E : Upgrade Communication and Session Manager.

Answer: A,C

Page: 1 / 19

Total 93 Questions | Updated On: Apr 02, 2026

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