Free Salesforce AP-211 Practice Exam Questions and Answers 2026

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Total 240 Questions | Updated On: Apr 02, 2026

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Question 1

What are three requirements for implementing patients or members in Health Cloud?

A : Ensure the Person Account object is used.

B : Ensure the Parent Contact object is blank.

C : Ensure l-to-1 Account to Contact relationship.

D : Ensure the Parent Account field is blank.

E : Ensure the Account is the Parent to Household Accounts.

Answer: A,C,D

Question 2

Clinicians want to see an overview of the patient life, like Starting a New Job, Birth of a Baby, Divorce, etC. to understand the patient better and help them with a personalized care plan. What should the administrator configure in the Health Cloud so the clinicians can access this information in one place?

A : Life Goals

B : Life Events

C : Household Map

D : Milestones

E : Life Map

Answer: B

Question 3

In which two ways can a Data Architect ensure PHI/PII data visibility is minimized during the migration of Patient Data from an existing Service Cloud org to a new HC org?(Choose 2)

A : Use Salesforce Data Masking when moving data to a Sandbox

B : Use Data Templates to exclude PHI/PII data from being added to Partial Copy Sandboxes

C : Export Data to a spreadsheet to remove PHI before importing it into a Sandbox

D : Ensure Sandboxes have

E : Platform Shield enabled.

Answer: A,B

Question 4

How should Members and Patients be represented during the basic set-up of Health Cloud console for Care Coordinators and Managers as per the Salesforce recommendation?

A : The Individual data model may be used to represent Members and Patients.

B : Leveraging Candidate Accounts are the recommended approach to represent Members and Patients.

C : Salesforce recommends using Member Accounts to represent Members and Patients

D : Leveraging Person Accounts is the recommended approach to represent Members and Patients.

Answer: D

Question 5

Users need to analyze their patient or member referrals through a prebuilt dashboard that includes reports on important aspects of their referral management. What should a consultant do in this case?

A : Install the add-on package that delivers Health Cloud Reports for Utilization Management and Health Cloud (or Patient Referral Management.

B : Upload a Provider Referral Dashboard Template and enable the action bar so that users can generate a Patient referral Management report.

C : Install the unmanaged extension package that delivers Health Cloud Reports for Patient Referral Management.

D : Add extra picklist values to Account record type and add fields on the page layout for patient referral data for CRM Analytics to generate a Patient Referral Management report.

Answer: C

Page: 1 / 48

Total 240 Questions | Updated On: Apr 02, 2026

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