Free ServiceNow CIS-HAM Practice Exam Questions and Answers 2026

Start Learning with the Newest and 100% Free CIS-HAM Exam Dumps Questions

Page: 1 / 33

Total 165 Questions | Updated On: Apr 02, 2026

Add To Cart

Question 1

What information would you track for a configuration item (CI) versus an asset? (Choose two.)

A : Financial

B : Lifecycle

C : Contractual

D : Operational

E : Relationship

Answer: A,C

Question 2

Which of the following are considered original costs as opposed to operational expenses? (Choose three.)

A : Warranty costs

B : Purchase price or lease cost

C : Delivery costs

D : Resource costs for support

E : Replacement parts

F : Maintenance agreements

Answer: A,B,C

Question 3

When using the HAM application, what happens when you create a new transfer order line on a transfer order?

A : The asset(s) listed in the transfer order line are automatically transferred to the new stockroom

B : The transfer order line is automatically placed in a state of Ready for fulfilment

C : A transfer order line task is automatically created to move the transfer order line from one stage to another

D : A transfer order line task is automatically created to validate enough stock exists

E : The asset(s) listed in the transfer order line are automatically readied for shipment

Answer: C

Question 4

Stockroom C has seven Bluetooth keyboards with a total value of $630. The asset manager procures two more of the same model keyboards for $360 and adds them to Stockroom C. When one of these keyboards is consumed, what is the value of the consumed Bluetooth keyboard?

A : 110

B : 180

C : 63

D : 90

Answer: C

Question 5

How do you prevent normalization information for a specific hardware model from being sent to the ServiceNow Content Service?

A : Select Exclude from content service on the Normalization tab of the hardware model record

B : Click the Exclude button on the hardware model record

C : Click the Opt-out button on the hardware model record

D : Select Opt-out from content service on the Normalization tab of the hardware model record

Answer: A

Page: 1 / 33

Total 165 Questions | Updated On: Apr 02, 2026

Add To Cart