Free Salesforce OmniStudio-Consultant Practice Exam Questions and Answers 2026

Start Learning with the Newest and 100% Free OmniStudio-Consultant Exam Dumps Questions

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Total 144 Questions | Updated On: Apr 02, 2026
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Question 1

When a call center agent interacts with a customer, the agent must have all of the customer's related
information available for a quick response. The business requires the agent to have access to:
• A view with information about a customer account
• A list of contacts and cases associated with the account
• All information should be on one screen
What OmnlStudio tool should be used to meet this requirement?


Answer: D
Question 2

A business Implements FlexCards in their customer 360° view. The business wants to add a new action to on
the FlexCards that redirects users to an external web page.
Which type of action should the consultant recommend to meet this new requirement?


Answer: C
Question 3

How many levels deep can reusable OmniScripts be nested?


Answer: D
Question 4

A business has a requirement to display cases in a console for service agents. Cases can have a variety of
statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the
case. When the case is Active or Escalated, agents should not have the option to reopen the case.
Which FlexCard functionality can be used to meet this requirement?


Answer: A
Question 5

A company wants to create a new customer buying journey for their website. The buying journey should
include the following functionality:
• Allow the user to enter contact and address information
• Require the user to enter age, gender, and optionally income bracket
• Compute a discount percentage per product based on the customer data provided
• Save the list of suggested products including discounts
Which three OmniStudio tools should the consultant use to design a solution that meets these requirements7
Choose 3 answers 


Answer: A,C,E
Page:    1 / 29      
Total 144 Questions | Updated On: Apr 02, 2026
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